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headline: Norwegian Woman Claims Online Store fjällbris is a Scam after Botched Order
SEO Keywords: Fjällbris, online shopping scam, Evy alvilde Fjellro, Klarna, return policy, consumer protection, Norway, Sweden, Scandinavian online store, Facebook advertisement, hiking equipment
Lead Paragraph: A 65-year-old Norwegian woman, Evy Alvilde Fjellro, is warning others about potential scams after a disappointing experience with the online store Fjällbris. Fjellro claims the company, which advertises “Custom Swedish nature” products, sent her substandard hiking equipment and has made it nearly impractical to return the items.
Body:
Fjellro saw an advertisement for Fjällbris on Facebook and, believing it to be a Norwegian company, placed an order for sleeping mats, a sleeping bag, and pillows. Upon receiving the order, she found the products to be of poor quality, with noisy sleeping mats and a thin, synthetic sleeping bag, contrary to the advertised down material.
Fjellro attempted to return the items but found no return details in the package or on the website.
Despite contacting Fjällbris repeatedly, she received what she believes are automated responses that don’t address her request for a return address.
The company allegedly offered her free products and discounts instead of facilitating a return, citing environmental concerns.
Fjellro says the company wants her to pay for return shipping to Sweden and a 10% “warehouse fee,” while still not providing a return address.
As Fjellro used Klarna, she has frozen the payment while trying to resolve the issue.
Fjellro hopes her experience will serve as a warning to others about the risks of online shopping and potential scams.Additional Points for world-today-news.com:
Consumer Advice: Include a brief section with tips for safe online shopping, such as checking for secure websites (HTTPS), reading reviews, and using secure payment methods. Klarna’s Role: Briefly explain how klarna’s payment protection works and how it can help consumers in disputes.
cross-border Shopping: Highlight the challenges of returns and consumer protection when shopping from online stores based in other countries.
Fjällbris Contact: Attempt to contact Fjällbris for a statement regarding Fjellro’s claims. Include their response (or lack thereof) in the article.* Visuals: use the provided images, especially the screenshot of the Facebook ad, to illustrate the story.
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