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TikTok Shop: Western Commerce Plans at Risk?

by Rachel Kim

TikTok Shop Sees Massive Growth in US In-App shopping, But can It Overtake E-Commerce Giants?

China's douyin, or stick to Amazon and Shopify?">

TikTok Shop is experiencing a surge in popularity in the United States, reporting a 120% increase in in-app shopping during the first half of 2025. This growth signals a potential shift in e-commerce habits,but questions remain about weather Western consumers will fully embrace shopping directly within their social media feeds. The platform now boasts over 70 million listed products and a seller ecosystem spanning more than 750 product categories, with beauty, fashion, health, and consumer electronics leading the charge [1].

TikTok Shop’s Enterprising E-Commerce Push

TikTok’s parent company, ByteDance, aims to transform the short-video platform into a complete shopping ecosystem, mirroring the success of its Chinese sister app, Douyin. In 2024, Douyin generated a staggering $490 billion in Gross Merchandise Volume (GMV) through in-app shopping, dwarfing TikTok’s $6 billion globally during the same period. TikTok is now aggressively pursuing growth in the e-commerce sector, with early results showing promise.

Did You Know? Douyin integrates food delivery and ride-hailing services directly within the app, functionalities TikTok may introduce to Western markets in the future.

Key Growth Metrics in the US Market

tiktok reports significant user engagement with its shopping features. According to TikTok, 83% of buyers discovered a new product, and 70% discovered a new brand through TikTok Shop. Livestream shopping is a major driver, with 76% of users who watched live streams making a purchase afterward. To date, over 8 million hours of live commerce have been streamed in the US.Currently, 171,000 small US businesses utilize the platform as a sales channel, viewing it as a promising marketplace during challenging e-commerce times.

Metric Value
In-Stream Shopping Growth (H1 2025) 120%
Products listed on TikTok Shop Over 70 Million
Buyers Discovering New Products 83%
Hours of Live Commerce streamed in US 8 Million

The Challenge: Western Shopping Habits

Despite the extraordinary growth, TikTok faces a significant hurdle: ingrained Western shopping habits. Consumers in Europe and the US are accustomed to using dedicated e-commerce platforms like Amazon and Shopify.The integration of content and commerce can feel unnatural, even with the rise of influencer marketing and instagram shopping. TikTok hopes to overcome this by leveraging the immediacy and engagement of live shopping.

Pro Tip: TikTok is testing a “Live Price Promise” with a cashback guarantee during its “Deals for You Days” event (July 7th-19th) to boost buyer confidence.

TikTok Shop’s future: Uncertainties and Opportunities

TikTok is investing in tools for sellers, including personalized advice, product optimization, and performance tracking, through its new Seller Center. However, the US commerce team underwent a restructuring after failing to meet ambitious goals in 2024.Moreover, the potential for a forced separation from ByteDance or a ban in the US market casts a shadow over long-term investments [3].

While TikTok Shop has demonstrated the potential of social commerce, its ultimate success in the West hinges on changing consumer behavior. will Western consumers embrace shopping within their feeds, or will they continue to prefer established e-commerce platforms?

Will TikTok’s live shopping experience be enough to convert hesitant Western shoppers? What other strategies could TikTok employ to build trust and encourage in-app purchases?

The Rise of Social Commerce: A Global Perspective

Social commerce, the integration of shopping experiences within social media platforms, has seen significant growth globally, particularly in Asia. Platforms like Douyin in China have successfully blurred the lines between entertainment and commerce, creating seamless shopping experiences for users. This trend reflects a broader shift in consumer behavior, with increasing numbers of people turning to social media for product revelation and purchasing decisions.

however, the adoption of social commerce varies substantially across different regions. Cultural differences, established e-commerce habits, and concerns about data privacy all play a role in shaping consumer preferences. While some markets readily embrace in-app shopping, others remain more resistant, preferring the familiarity and security of customary e-commerce platforms.

frequently Asked Questions About TikTok Shop

What is TikTok shop?

TikTok Shop is an e-commerce feature integrated within the TikTok app, allowing users to discover and purchase products directly from brands and creators.

How does TikTok Shop compare to Douyin?

Douyin, TikTok’s sister app in China, has a much more mature e-commerce ecosystem, including food delivery and ride-hailing services, and generates significantly higher GMV.

What product categories are popular on TikTok Shop?

Beauty, fashion, health, and consumer electronics are among the top-performing product categories on TikTok Shop.

What are the benefits of using TikTok Shop for small businesses?

TikTok Shop offers small businesses a possibly large marketplace to reach new customers and increase sales, especially through live shopping events.

What are the challenges facing TikTok Shop in the US market?

TikTok Shop faces challenges related to Western consumers’ established shopping habits, data privacy concerns, and potential regulatory hurdles.

How is TikTok addressing concerns about trust and security on its platform?

TikTok is implementing tool upgrades for dealers, including personalized advice, product optimization and performance tracking. They are also testing features like “Live Price Promise” with cashback guarantees.

What is the future of social commerce?

The future of social commerce depends on evolving consumer behavior, technological advancements, and the ability of platforms to build trust and provide seamless shopping experiences.

Disclaimer: This article provides information for general knowledge and informational purposes only, and does not constitute financial or business advice. Consult with a qualified professional for any specific concerns.

Share your thoughts! Do you shop on TikTok, or do you prefer traditional e-commerce sites? Let us know in the comments below!

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